Privacy Policy

Personal data protection

Privacy – protection of personal data

We, Travel Agency, handle personal data in accordance with Regulation (EU) No. 679/2016 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repeal of Directive 95/46 / EC (hereinafter referred to as “GDPR”). We have taken such organizational and security measures to prevent unauthorized access to, leakage or other misuse of your personal data.

The personal data provided is made available only to our employees, and may be further made available to business partners and other entities in order to arrange your holiday or to adapt the website to your needs.

Ways of protecting the provided data

We are responsible for the protection of the data processed and therefore for this purpose we use all adequate physical, electronic and management security measures aimed at protecting the information provided against accidental, illegal and unauthorized access, destruction, loss, alteration, disclosure or use.

A. Processing of personal data for the purpose of arranging travel services

We collect and work with your personal data to the extent, in particular, title, name, surname, address, date of birth, e-mail, telephone number, IP address, etc. The purpose of processing personal data is to ensure the mediation of your holiday, ie. these are data data necessary for the conclusion and performance of the contract of the trip or. tourism service contracts. The legal reason for processing this personal data is Article 6 (1) (b) of the GDPR. This data is passed on to our business partners who are involved in providing travel services for you. If you travel through our bike tour to Mallorca, we pass on your personal data to SERVICIOS NACESTY MALLORCA SL TRASIME 7, 07600 PLAYA DE PALMA, Mallorca, Spain, CIF: B16565186 and MAJORCA TRANSFERS SL Trasimé 7, 07600 Playa de Palma, in order to provide travel services. Mallorca, Spain, CIF: B57691396.

B. Processing of personal data for direct marketing purposes

If you have purchased travel services through us or you have subscribed to news and advantageous tours and tickets, we will process your email address in order to send business messages. You can object to the sending of commercial communications at any time, either at the address of the Travel Agency or by e-mail sent to the e-mail address In this case, we will no longer send you business messages or otherwise process your personal customer data for direct marketing purposes.

C. Processing of personal data on the website

We also collect personal information about users of our websites. We obtain this data in the range of: IP address, connection provider, browser type, operating system, pages you have visited with us, dates and times of access, or data identifying the service (tour) that you viewed on our website. We process this personal data in order to create a friendly user interface and adapt our website and travel offer to your requirements. The legal reason for processing this personal data is Article 6 (1) (a). f) GDPR, ie the legitimate interest of the Travel Agency, and further Article 6 (1) (a), ie your consent provided through the browser settings. We transfer this data through Google LLC to countries outside the EU, especially the USA. We transmit data on the basis of:

• the existence of a European Commission decision on adequate protection of personal data

• the appropriate safeguards set out in The EU-US Privacy Shield Framework.

We explain in the following section what means we use for this processing.

The means by which we process your personal data on the website

Travel agency uses so-called cookies, tags and other similar technologies. These technologies enable the Travel Agency to provide you with information tailored to your needs and to administer it efficiently.

1. What are cookies?
Cookies are short text files that a website sends to your browser. It allows the website to record information about your visit, such as the selected language and so on. The next visit to the site may be easier and more pleasant for you. Cookies are important because without them browsing the Internet would be much more difficult. Cookies enable better use of our website and adaptation of its content to your needs. Cookies are used by almost every website in the world. Cookies are useful because they increase the user-friendliness of repeatedly visited websites.

2. Types of cookies
Relational (ie temporary) cookies allow us to link your individual activities while browsing this website. When your browser window is opened, these files are activated and deactivated when you close your browser window. Relational cookies are temporary and all these files are deleted when you close the browser.

Persistent cookies help us identify your computer if you revisit our website. Another advantage of persistent cookies is that they allow us to adapt our website to your needs.

3. Use of cookies
Cookies can also be divided according to their functionality into:

• Analytics to help us increase the user experience of our site by understanding how you use our site

• Conversion, which allows us to analyze the performance of various sales channels

• tracking, which in combination with conversion helps to analyze the performance of various sales channels

• Remarketing, which allows you to personalize the content of your ads and target them properly

• Essential, which are important for the basic functionality of the site.

We use all the above types of cookies.

5. Rejection of cookies
The settings for the use of cookies are set in your internet browser. Most browsers automatically accept cookies by default. Cookies can be rejected in the settings of your web browser or limited to the types you select.

You can find information about browsers and how to set preferences for cookies on the following websites or in other documentation of internet browsers:

Your rights
You can ask us at any time to

• give you access to your personal data by (i) stating whether we process your personal data, (ii) accessing this personal data and information on how such data is processed, and (iii) providing a copy of your personal data being processed.

• corrected your personal information that is inaccurate

• delete your personal data if the conditions set out in Article 17 of the GDPR are met, or restrict their processing.

You can submit this request in any way, including email. However, the authorized employee is obliged to find out their identity, therefore in some cases he may ask you to prove their identity. We will inform you about the measures taken, usually within one month. However, in some complex cases, it may extend the deadline.